Frequently Asked Questions: General
- Can I use this allowance at my local pharmacy or anywhere else outside the OTC program?
- Do unused OTC allowances roll over to the following quarter?
- Am I getting charged any additional fees for this benefit?
- Can I order more than my available allowance worth of OTC products in a single order and cover the remaining charges myself?
- Can I use my allowance for someone else or combine my allowance with someone else’s like a spouse, family member, or friend?
- How many days does it take to receive an order?
- Is there a shipping and handling charge?
- Who can I contact if I have any additional questions?